slo12 App Privacy Policy: Data protection and cookie controls

What information is collected, and why?

To open your account, name, mobile number, email, and device information may be required. When the slo12 App is running, login history, IP address, and usage patterns may also be recorded

These are not to cause extra trouble; in Dhaka, many people want fast access, so data verification and security are kept together

Direct Information

The information you provide during registration, support, and account verification is the most essential slo12 Register Guide You can see what may be required at each step

Where does the legal basis stand?

Data processing occurs for three reasons: contract, consent, and legitimate interests. If you do not provide certain information, the service will not run properly

Consent to enable cookies can be given separately and security logs are kept to detect unauthorized access

Difference between consent and necessity

Not all data is kept for the same reason; some data is for support only, and some data is needed for system security

Why is data used in the slo12 App?

To keep your experience right, data is used for account verification, service improvement, and problem resolution; since it has been operating since 2020, user behavior is understood and settings are clearer

Cookie preferences are remembered, login speed is increased, and error detection remains the same when signing in using Rocket or Nagad

Practical Benefits

When the network is slow, small cookie settings keep functioning; even if mobile data changes in Bangladesh, the session often stays stable

Who is data shared with?

Usually, limited data is shared with hosting, analytics, support, and payment processing partners; they only view data as needed for their work and cannot use it for their own purposes

During bKash, Nagad, Rocket verifications, basic transaction information may be sent, but full account control remains in your hands at all times

Processor vs Regulator

The partners that work with us follow instructions only; no partner is given unnecessary information

What happens when data crosses

Some services may run on servers outside Bangladesh; the same security standards are maintained, and access is restricted

If you want, you can understand where the data goes; this part is often not noticed by many

Security Layer

Encryption before transfer, limited access afterward, and regular log checks are kept

In Dhaka, speed is important, as is security

How long is data kept?

Data is kept for as long as necessary, per legal obligations, support records, and security log retention periods may vary

Some data remains for a few months, some records may stay longer, but the process of removing unnecessary data continues

Retention Reason

Old records are useful for account issues, verification, and dispute resolution

What are your rights?

You can view your data, correct it, delete it, or object in certain cases; you can also request a portable copy of your data

Changing cookie preferences is easy, and if there are any mistakes, you can request corrections through the support team

File a complaint

First, inform our team; if unresolved, you can file a complaint with the applicable authorities in Bangladesh

Data Protection and Cookies

Contact the DPO directly

If you have questions about any data, write to the Data Protection Officer; once the matter is clear, the resolution is faster

From Dhaka or anywhere else in the country, you can send requests in the same process via privacy-related messages; please include your account number and a brief description of the issue

For a quick reply

Reference number, name, and the right you want to exercise; provide them together to make verification easier

Privacy FAQs

For more details slo12 Contact Page See, or Help Center Open